Shipping

01157 270 777

How do you ship your goods to the UK?

Orders are dispatched either via the Royal Mail or courier, depending on weight and size of the products. 90% of our items are dispatched by the Royal Mail, so will be delivered with your usual postie. Please note that if you are ordering items which won’t fit through your letterbox, you may need to go to your local sorting office to collect them. If you would prefer your item to be left in a safe place, please leave instructions for this in the customer comments box at the checkout, PLEASE NOTE: Any instructions to leave your box in a safe place will be added to the parcel when we dispatch your order. We take no responsibility for items left in a safe place at the customers request.

What are the shipping costs for orders?

Shipping costs are dependant upon the weight of the parcel. Full shipping costs will also be able to be seen at the checkout stage.

UK Orders:

Up to 1kg £2.95
Up to 2kg £4.95
Over 3kg £8.95

European Orders:

Tracked Delivery Standard Delivery
Up to 250g £10.50 £3.50
Up to 500g £14.95 £7.95
Up to 1kg £14.95 £7.95
Up to 1.5kg £16.95 £9.95
Up to 2kg £20.95 £13.95
Up to 3kg £24.95 £17.95
Up to 4kg £29.65 £22.65
Up to 5kg £34.85 £27.85
Up to 10kg £45.95 £38.95

World Zone 1 Orders (The Americas, Africa, Middle East, Far East and South East Asia):

Tracked Delivery Standard Delivery
Up to 250g £12.95 £5.95
Up to 500g £14.95 £7.95
Up to 1kg £17.95 £10.95
Up to 1.5kg £25.95 £18.95
Up to 2kg £30.95 £23.95
Up to 3kg £40.95 £33.95
Up to 4kg £50.95 £43.95
Up to 5kg £60.95 £53.95

World Zone 2 Orders (Australia, New Zealand, Singapore and other territories):

Tracked Delivery Standard Delivery
Up to 250g £14.95 £7.95
Up to 500g £16.95 £9.95
Up to 1kg £19.95 £12.95
Up to 1.5kg £27.95 £20.95
Up to 2kg £32.95 £25.95
Up to 3kg £42.95 £35.95
Up to 4kg £52.95 £45.95
Up to 5kg £62.95 £55.95

Can my order be delivered quickly?

Should you wish to have your order delivered quickly, please either drop us an email on sales@alltiedupuk.com or give us a call on 01157 270517. Where possible, we will accomodate your request. Any express or special delivery charges will be charged on top of your original shipping charge.

How long will an order take to be dispatched?

We aim to dispatch non-personalised orders within 5 working days. Orders for personalised ribbon can take up to 14 working days to be dispatched from date of order. If you need your order quickly, please feel free to give us a call to check availability, we will certainly help out where we can! Special delivery and express shipping charges can be added to your order over the telephone, cost is dependant upon weight of goods.

Wedding stationery orders will need to be proofed before they are printed and dispatched. Once your order is received, we will email a PDF proof within 5 working days. This will need to be approved before we print your stationery. An email confirmation will be needed to confirm that the order is OK to print. Full instructions will be sent with your proof. If you would like to see any amendments made to your proof, please feel free to let us know and we will happily accomodate your requests where possible. Once your proof has been approved, stationery will be dispatched within 15 working days.

Do you dispatch internationally?

We certainly do! Orders can be dispatched either by standard delivery, or by tracked delivery which will allow you to track your parcel all the way! The shipping options are shown at the checkout stage, along with the costs. Orders upto 10kg for Europe, or 5kg for the rest of the world can be ordered online, any orders which are heavier than this will produce an error message when you go through to checkout. If you wish to place an order which weighs over 10kg for Europe, or 5kg for the rest of the world, please get in touch and we can provide a quotation including shipping costs. PLEASE NOTE: When placing International Orders, we do offer the facility to send your order as a tracked delivery. No responsibility can be taken by All Tied Up for any orders which are sent by standard delivery. Tracked delivery will ensure your parcel is appropriately insured.

How long will shipping take?

Once dispatched, shipping will generally take between 1-3 days for UK based orders, but please allow up to 5 days for them to arrive before contacting us. International orders can take anything between 2-20 working days to arrive depending upon your location. Working days are considered to be Monday-Friday, excluding UK bank holidays.